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  • (Home) Hosted Microsoft CRM Software | Increase CRM
    Increase CRM is Europe's leading Hosted Microsoft Dynamics CRM partner, helping to make Microsoft Dynamics CRM easy and affordable for your business
  • (Microsoft CRM) Hosted CRM: Microsoft Dynamics CRM Software
    Dynamics CRM provides your company with a central customer database and your users with functionality for marketing, sales and service that will attract and retain profitable customers.
    • (Sales Teams) Microsoft Dynamics CRM 4.0 for Sales
      Microsoft Dynamics CRM for Sales helps you manage leads and opportunities meaning shorter sales cycles and higher close rates, contact Increase CRM to find out how we can help
    • (Marketing Teams) Microsoft Dynamics CRM for Marketing
      Sales and Marketing professionals use Microsoft CRM to deliver targeted communications to prospects and existing customers. Contact Increase CRM now to find out how we can help
      • (Close the Gap) Close the gap between you and your customers
        Amidst the recent news of bank nationalisation, on 'Freaky Friday' HSBC bank, amongst others were very pro-active, informing customers (current and prospect) by email that they were the most secure bank in the UK. This well timed claim was founded upon the bank's savings book being significantly higher than its leading. Timely marketing messages, aimed at capturing the imagination of your audience with a 'Call to Action' is easy to faciliate and great way to engage, cross and up-sell to new prospects or existing customers, ultimately closing the gap between you and your customer.
      • (Generating New Leads) Top Tips for Generating New Business Leads
        When it comes to economic down turns you can pretty much list the guys that will be affected. Developers? Car manufacturers? Tour operators? This time round things look a little more complicated. This time round It’s the banks first, manufacturers second and now it’s time for the mid market retailers. Now I’m not suggesting developers and car manufacturers aren’t busy thinking of alternative markets at the moment but, it would seem, the tour operators are relatively unaffected.
    • (Customer Services) Microsoft Dynamics CRM for Customer Services
      Microsoft Dynamics CRM helps track enquires and new requests to aid your Customer Service team resulting in a more efficient service, contact Increase CRM and see how we can help
    • (Tailor your solution) Tailored Microsoft Dynamics CRM Solutions
      Increase CRM offer tailored Microsoft Dynamics CRM solutions to meet your business needs with customised CRM packages, contact us now to see how we can help you
    • (Hosting your System) Microsoft Dynamics CRM Hosting
      A hosted Microsoft Dynamics CRM solution supplied by Increase will help your business stay competitive without draining your resources, by using an expert service provider
    • (Ready in an hour) Ready in an hour
      Microsoft Dynamics CRM 4.0 is available Beyond Demand™ from Increase in just an hour.
    • (View a Demo) Microsoft CRM Demonstration
    • (Technology) Technology
    • (Common questions) Common questions
      Find answers here for frequently asked Microsoft Dynamics CRM questions that are regularly put forward to Increase, leading Hosted Microsoft Dynamics CRM partner
    • (Your Business) Your Business
      Increase has a Microsoft CRM solution for everyone. Whatever your size, structure, sector or requirements, Increase CRM can provide the Microsoft Dynamics CRM 4.0 skills, resources, hosted platform and support you need.
    • (People Ready) 'People Ready' Microsoft CRM
      Customer Relationship Management software that's ready for everyone to start using: Business Directors, CEOs, Finance Directors, Sales Directors, Team Leaders, Customer Service Managers and more.
      • (Directors, CEOs, Owners) Microsoft CRM for Directors, CEOs, Owners
        As a business director, you naturally understand the importance and potential of Customer Relationship Management (CRM) systems, and you probably know how difficult it can be to harness its maximum potential: getting the right information to the right people at the right time to make the right decisions is not easy.
  • (Support) Support for Microsoft CRM
    Expert Microsoft Dynamics CRM support is important for ensuring that end user get rapid resolution to any issues that might arise. Increase CRM offers hosted Microsoft CRM partners and customers with a range of support options.
  • (About) About Increase CRM - Leading hosted CRM
    • (Our Story) Our Story
      Increase CRM was founded in 2002 as an independent CRM consultancy. In 2006, we launched a hosted Microsoft CRM service and committed ourselves to becoming the UK's #1 hosted Microsoft CRM partner.
    • (Our Customers) Microsoft Dynamics CRM Users and Customers
      We often work with small and medium-sized companies looking to enhance their competitiveness, but we're also fortunate to have worked with some of the world's largest and most respected companies. Here are some of our customer stories. Contact us if you would like more information on 020 8099 1300.
    • (Our Partners) Our Partners
      Increase CRM is the UK’s leading provider of hosted Microsoft Dynamics CRM. Forward-thinking Microsoft partners – from hosting companies to CRM value-added resellers and system integrators – are forming alliances with Increase CRM to offer hosted Microsoft CRM to their customers. We work with all kinds of Microsoft partners enabling them to offer hosted Microsoft CRM to their customers.
    • (Careers) Careers
      We're on a mission... to make business systems ADDICTIVE, and we need people like you to help.
    • (Culture) Culture
      Increase CRM is a special place to work. From a standing start in 2006, we've become the the UK's leading hosted Microsoft CRM partner in just twelve months. Along the way we've picked up four Microsoft competencies and acquired Microsoft Gold Certified Partner status. We've won awards and plaudits. But more importantly, we've attracted some amazing people to work with us.
    • (Our Blogs) Our Blogs
      We like blogging, and in addition to our Official Blog several of our CRM Heroes post regularly on their own blogs.
    • (News Room) Increase CRM News Room
      Increase CRM, Europe’s leading provider of hosted Microsoft Dynamics CRM has been named Rackspace Hosting’s Partner of the Month for September 2008. The announcement follows Increase’s recent participation as a finalist in the Rackspace Fanati™ awards.
      • (Press Clippings) Press Clippings
        The SaaS, S+S and Microsoft CRM industry is evolving quickly. We've collected a series of press clippings, industry commentary and articles that we're reading and have found interesting.
      • (Pipex) Pipex
        Increase Press Release: Pipex appoints Increase to host Microsoft CRM service
      • (Taxi Advertising) Taxi Advertising
        Increase Press Release: Taxi Advertising, the nationwide taxi branding company whose clients include Yahoo!, Monarch Airlines and Pioneer, has chosen Increase to implement and host a Microsoft Dynamics CRM and integrated Microsoft Exchange solution.
      • (The Mole Clinic) The Mole Clinic
        Increase Press Release: The MOLE Clinic™, the UK's leading skin cancer screening centre, has begun expanding its reach nationwide by rolling out a network of clinics across the UK in partnership with Superdrug. To capture patient records and share skin images with trained experts in different locations, The MOLE Clinic™ has implemented a hosted Microsoft Dynamics CRM system developed by Increase, to provide access to patient records regardless of location.
      • (Small Business CRM Survey) Small Business CRM Survey
        Increase Press Release: Increase, the leading Microsoft Dynamics CRM partner, has this week published the results of its long awaited user survey on Customer Relationship Management technology amongst SME’s.
      • (Increase CRM named Rackspace Partner of the Month) Increase CRM named Rackspace Partner of the Month
        Increase Press Release: 3 September 2008 – London – Increase CRM, Europe’s leading provider of hosted Microsoft Dynamics CRM has been named Rackspace Hosting’s Partner of the Month for September 2008. The announcement follows Increase’s recent participation as a finalist in the Rackspace Fanati™ awards.
      • (IDOX) IDOX goes live with Hosted Microsoft Dynamics CRM from Increase
        London, UK - IDOX plc (LON:IDOX) the specialist information and knowledge management company, has chosen Increase CRM, to implement and host a Microsoft Dynamics CRM solution. In the first phase of the project, CRM experts Increase will provide IDOX with Microsoft SureStep® implementation services and a Hosted Microsoft Dynamics CRM 4.0 platform to streamline sales order processing and improve sales forecasting accuracy.
      • (Press Releases) Microsoft CRM Press Releases from Increase CRM
  • (Contact Us) Contact Increase Hosted CRM
  • (Resources and Downloads) Resources and Downloads
    • (RSS Feeds) Increase CRM RSS Feeds
      On this page you can find a collection of the various RSS feeds available on If you have a feed we should list, please contact us with the details.
    • (Downloads) Downloads
      We're pleased to provide a series of resources regarding CRM, managed services, SaaS and Microsoft Dynamics to help you build your business case for implementing a CRM solution.
    • (Blogs we read) Blogs we read
      Here is a collection of our favourite blogs that we read on a regular basis.
    • (What is CRM?) What is CRM?
      Customer Relationship Management (CRM) is a term that's been around for 20 years, but what does it mean for your business?
    • (Microsoft Roadmap) Microsoft Dynamics CRM - Statement of Direction
      Microsoft is bringing new innovations to customer relationship management (CRM) software with Microsoft Dynamics® CRM. It is a flexible CRM solution that fits your people, fits your business, and fits your environment. This document outlines the future direction of Microsoft Dynamics CRM through to the next major release, Microsoft Dynamics CRM “V.Next” which is targeted for release in late 2009/early 2010.
      • (Microsoft CRM Roadmap) Microsoft Dynamics CRM 4.0 Roadmap
        Continued investment in the CRM capabilities enriching the extensive Sales, Customer Service and Marketing functionality. Windows Workflow Foundation to provide a world-class enterprise workflow capability. Multi-currency and Multi-language support for customers with global deployment demands. The power of choice over how to deliver and consume Microsoft Dynamics CRM; whether that is via an on-demand Software-as-a-Service (SaaS) or installing it on-premise, i.e. their own servers located in their own data center. The customer can move from on-demand to on-premise (and vice-versa) at any time while preserving their customizations and data. Integration with Microsoft’s Unified Communications platform to embed “presence”, i.e. the ability to see a customer or colleague’s status such as Available, Busy, Away etc. and then interact with them via phone, email or instant messaging.
      • (Mobility) Microsoft Dynamics CRM Mobility
        Microsoft is currently conducting a strategic review of mobility options for Microsoft Dynamics CRM. Central to this strategy is ensuring that customers have a number of options to meet their CRM mobility requirements. Mobile applications for Microsoft Dynamics CRM need to cater for the following scenarios: Different mobile platforms and devices such as Microsoft Windows Mobile® and RIM Blackberry HTML 4.0 mobile browsers Online and offline access to the CRM application from the relevant mobile device
      • (Mobile Express) CRM Mobile Express
        Due out in the second half of 2008, the next release of CRM Mobile Express delivers the power of Microsoft Dynamics CRM to your mobile workforce with ease. The CRM Mobile Express client provides users the ability to view, create, and modify their CRM data on just about any internet capable device. There is no installation required on the mobile devices to enable this functionality. Additionally, an administrative interface is available to enable organizations to control what and how users view their CRM data on the mobile device.
      • (Ten Digits) Ten Digits Alliance
        Microsoft and Ten Digits Software Inc. have announced an alliance to deliver full-featured mobile access to both Microsoft Windows Mobile phones and BlackBerry mobile phones for Microsoft Dynamics CRM 3.0 or 4.0. MobileAccess 4.0 is developed and distributed by Ten Digits and extends rich client access to Microsoft Dynamics CRM 3.0 or 4.0 for users of Windows Mobile phones and Research in Motion (RIM)-based BlackBerry mobile phones.
      • (Mobile Device Manager) Microsoft System Center Mobile Device Manager 2008
        With the release of Microsoft Windows Mobile 6.1, Microsoft System Center Mobile Device Manager 2008 brings organizations new security features and improved control over Windows Mobile devices.
      • (CRM Accelerators) Microsoft CRM Accelerators
        CRM Accelerators are a range of free-of-charge add-on solutions which are being developed for Microsoft Dynamics CRM 4.0 customers and partners. Each accelerator will showcase how the Microsoft Dynamics CRM 4.0 platform can be configured and extended to broaden marketing, sales and service capabilities.
      • (Conclusion) Statement of Direction Conclusion
        This document has outlined the future direction of Microsoft Dynamics CRM through to the next release. Between now and the release of Dynamics CRM “V.Next” Microsoft has an aggressive roadmap of innovation to broaden capabilities for new and existing Dynamics CRM 4.0 customers.
  • (Legal) Legal
  • (Increase Sitemap) Increase Sitemap
  • (The Environment) The Environment
    Increase CRM is actively seeking a recognised environmental accreditation as part of its ongoing development programme. To this end, our emphasis is on specifying solutions and services that have green credentials.