Blogs we read

We've brought together a series of our favourite blogs that we read on a regular basis.

Industry commentary

A new MS CRM 4.0 Handbook
Stamati Crook has been working long and hard on the new MS CRM 4.0 User Handbook. You can buy and preview it online at amazon (soon) and on the link above.
Google is getting closer to CRM
OK so my blog is very much neglected, but I just had to post this item about CRM, Salesforce.com and Google apps. I think if I were taking my business this way, I would need some very good support from a consultant, but its looking more and more possible, and more and more threatening for MS - given a few more years ...
New version of CRM - Microsoft Dynamics CRM 4 "Titan"
What a corny name. anyway, this has been coming for a while and it's getting closer. My CRM consultant tells me there isn't much in it for me, but I've just read a good summary of the features on The CRM Lady blog here and I'm not so sure ... I think it might be worth me reviewing this list and asking for comments from our consultant on some specifics...

More Convergence!
The Convergence EMEA is just one week away. I do now have more information available about my planning for that week. You'll find me at the following times at the following locations: Tuesday 18: 17:30-19:00 MS Pavillion CRM Booth Kiosks 33-36 Wednesday 19: 17:00-18:30 MS Pavillion CRM Booth Kiosks 33-36 Thursday 20: 9:30-11:30 MS Pavillion CRM Booth Kiosks 33-36 Thursday 20: 12:00-13:00 Hall
Convergence - Ask the expert
In just a couple of weeks there is the Convergence EMEA in Denmark. I'll attend this convergence again and I am looking forward to meeting many of the readers of my blog. On this convergence you can find me at the CRM Booth many times, but there is one place for sure where you can find me. That will be the session IDCRM05: "Microsoft Dynamics CRM: Ask the Community Experts". That session is
CRM 5.0 Features
Now that CRM 4.0 is available for almost a year, it is good to start thinking about what investmenst you will make in the coming period and which functionality can wait until the v.next has been released. In this topic I'll list some of the most interesting features that Microsoft has said to be working on:- Adding auditing capabilities out of the box- Deeply integrate SharePoint with CRM for