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Microsoft CRM for Management

Microsoft CRM can help you make the most of your customer data. With Microsoft CRM analytics you can pinpoint opportunities and risks in strategic plans, peer into your sales funnel and analyse KPIs.

Good business measures and insight have never been easier to collate.

  • Native Office user experience
    Microsoft leverages a slick integration with Excel, Word and your analytic solutions can be presented in the same, familiar applications that your users already use.
  • Build custom dashboards
    Together, Microsoft CRM and SharePoint deliver powerful dashboards that can be customised to meet your specific analytics requirements. From key performance indicators to corporate scorecards, you can track metrics continuously and drill down into areas of interest.
  • Standard reports and custom reports
    Microsoft CRM comes with a set of 24 example reports that you can use straight away or tailor to meet your requirements. Developing a new report is now even easier with the wizard-drive Report Builder in Microsoft CRM 4.0.
  • Integration with powerful business intelligence solutions
    Microsoft CRM can be integrated with a range of Microsoft business intelligence solutions such as Microsoft SharePoint, PerformancePoint, and SQL Server Analytics Services, as well as a variety of business intelligence solutions from independent software vendors.