Microsoft Dynamics CRM 4.0 technology 

Hosted Microsoft Dynamics CRM 4.0 integrates with the technology that your business already has and uses, such as Microsoft Word, Excel, Outlook, SharePoint and Exchange. And it integrates seamlessly with third-party solutions and services, so you can provide a true end-to-end business solution. In essence, hosted Microsoft Dynamics CRM is a platform for building your business.

If you're a technology professional seeking a closer look at Microsoft Dynamics CRM, you're in the right place. From configuration tools within the application to the Microsoft Dynamics CRM's Software Development Kit (SDK), you'll find information here on why Microsoft Dynamics CRM is truly a platform to build upon. 

  • Outlook Synchronisation
    Microsoft Dynamics CRM for Outlook automatically synchronises contacts, appointments, and tasks between Outlook and the hosted CRM database keeping everything up-to-date.

  • Offline Access
    Microsoft Dynamics CRM for Outlook with Offline Access enables mobile and remote users to syncrhonise a sub-set of the CRM database with the laptop to ensure they are productive wherever they are.

  • Customisation
    Hosted Microsoft CRM can easily be customised to meet your requirements without any major infrastructure changes so you can count on it to support your business for a long time to come.

  • Workflow
    Microsoft CRM uses the powerful Windows Workflow Foundation platform to offer unlimited possibilities for automating repetitive business processes within the hosted CRM system, and between systems, keeping your users as productive as possible.

  • Analytics
    From high-level summaries of your business’ health to custom reports about a particular segment, hosted Microsoft CRM gives you insights that can make you more proactive to your customers’ needs and your company’s opportunities.

  • Integration
    Build rich integrations across your organisation with a centralised, easily discoverable set of web services. Microsoft CRM's web services are connected through a common integration framework across business systems, applications, and processes.

  • Add-ons
    Extend your hosted Microsoft CRM solution with a range of add-ons from independent software vendors and service providers.