Tailoring Microsoft Dynamics CRM 4.0

With powerful customisation capabilities Microsoft CRM is perfect for almost any kind of business. And Increase Hosted Microsoft Dynamics CRM can be customised and integrated just as if the server was sitting in your office. So the possibilities are limited only by your imagination.

If you have complex business requirements, you’ll love Microsoft CRM

Easy-to-use form designer

Configuration still begins with an easy-to-use form designer for making simple changes to fields, forms and views.

Advanced relationship modelling

Microsoft Dynamics CRM 4.0 supports new kinds of relationships between records, dramatically expanding the possibilities for modelling the complexity of your business requirements.


Microsoft CRM workflow rules are really useful for automating mundane tasks. They listen out for the conditions you specify and then do whatever you need them to behind the scenes.

Even better for developers too

For developers, a new unified event framework using plug-ins improves system event processing efficiency, provides a common programming interface for plug-ins and workflow extensions and a common deployment programming interface. And the Microsoft Dynamics CRM 4.0 web services have been extended to provide offline support, support Increase CRM's multi-tenancy deployments and provide a metadata web service.