Microsoft Dynamics CRM 4.0 for Sales
Microsoft CRM makes it easy to manage leads and opportunities, measure and forecast sales activity, track contacts and automate your sales process. This means shorter sales cycles, higher close rates and improved retention.
Our customers use Microsoft CRM to:
- Manage their workloads
Microsoft Dynamics CRM delivers customer management functionality as a natural extension of Microsoft Outlook. Manage customer e-mail, appointments, tasks, and contacts from a single application. - Build better (and more informed) relationships
Use a centralised view of your customer's preferences, relationships, and history to better understand and meet their needs. - Improve sales qualification
Spend time with the right leads and prospects. Establish consistent follow-up processes. - Increase sales success
Shorten the sales cycle and improve win rates with lead and opportunity management. This can include automated lead routing, sales process management, and competitor tracking. - Cultivate new sales
Use simple, wizard-driven sales and marketing tools to keep your sales prospects and customers informed of new product and service offerings. - Analyse performance
Comprehensive reports let you forecast sales, measure business activity and performance, track sales and service success, and identify trends, problems, and opportunities. - Work away from the office
Access full functionality online or offline through Microsoft Outlook, or work from any location using the Web client, BlackBerry or Microsoft Windows Mobile-based Pocket PC.
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